Welcome to MRK Instruments (Shanghai) Co., Ltd. Official Website — Professional Centrifuge Manufacturer

MRK Instruments (Shanghai) Co., Ltd. logo
National Hotline021-69120292

Service Center

From selection advice to installation training and long-term maintenance, MRK supports the equipment throughout its life: free factory repairs for two years from installation, and lifetime maintenance afterwards.

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Six service commitments

Two years free repair

Free repairs by factory-trained engineers for two years from installation.

  • Free repair of faults not caused by misuse
  • Factory engineers on site
  • Genuine spare parts

Lifetime maintenance

Lifetime maintenance after the warranty period, with continuing spare parts and technical support.

  • Long-term spare-parts supply
  • Technical response
  • Remote fault diagnosis

Nationwide response network

Five sales centers — Shanghai, Beijing, Guangzhou, Changsha and Chengdu — respond locally.

  • Five sales centers
  • Local service
  • On-site installation by engineers

Installation, commissioning and training

On arrival we install, commission and train your staff so they can operate independently.

  • On-site installation
  • Operator training
  • Routine care guidance

Technical documentation

Brochures, specification sheets, manuals and safety instructions.

  • Product catalogue
  • Specification sheets
  • Manuals

Selection and solution advice

Engineers recommend a model based on sample type, volume and temperature requirements.

  • Sample assessment
  • Model and rotor configuration
  • Volume purchasing

Service process

Five steps from requirements to long-term maintenance.

01

Requirements discussion

Confirm sample type, batch volume, temperature requirements and budget range.

02

Selection and quotation

Model recommendation, rotor configuration list and formal quotation.

03

Contract and delivery

Shipment within the agreed lead time after order confirmation, with transport and on-site acceptance support.

04

Installation and training

Engineers install and commission on site and complete operator training.

05

Service and maintenance

Free repairs for two years, then lifetime maintenance and spare-parts supply.

Downloads

Brochures, specification sheets and manuals can be downloaded directly; contact us for anything else.

  • MRK Centrifuge Product Catalogue (PDF) PDF document 271 KB Download
  • MG20A Benchtop High-Speed Centrifuge Specification Sheet PDF document 266 KB Download
  • MGL16M Benchtop High-Speed Refrigerated Centrifuge Manual PDF document 268 KB Download
  • Centrifuge Safety and Routine Maintenance Guide PDF document 270 KB Download

FAQ

MRK centrifuges span speeds from 3,000 to 21,000 r/min, with capacities from 0.2 ml to 6 × 2400 ml. Products split into low-speed and high-speed classes, each available in ambient or refrigerated form, giving four main series: high-speed, low-speed, high-speed refrigerated and low-speed refrigerated.
Selection comes down toWork back from sample type and separation goal to the required RCF. Choose a high-speed centrifuge where high g-force is needed — cells, bacteria, protein pellets. For routine clinical separation of serum, plasma and urine, or large-volume supernatant work, a low-speed model is enough. If your samples are temperature-sensitive, choose a refrigerated model.
Benchtop models take little space and sit on the bench for everyday small- to medium-volume work; floor-standing models handle higher throughput and large-capacity rotors, suited to blood centers, biologics and industrial solid-liquid separation.MRK benchtop models reach 4 × 750 ml; floor-standing models reach 6 × 2400 ml.
MRK refrigerated centrifuges cover a temperature range of -20℃~+40℃, using an imported compressor unit with both static precooling and dynamic cooling to hold temperature throughout the run and protect temperature-sensitive samples.
MRK CentrifugesFree repairs by factory-trained engineers for two years from installation; lifetime maintenance after the warranty period.. The company runs sales centers in Shanghai, Beijing, Guangzhou, Changsha and Chengdu, providing installation and commissioning, operator training and spare-parts supply.
Optional:Angle, swing-out, microplate, slide, decapping and capillary rotorsand more; compatible with capillary tubes, round-bottom tubes, RIA tubes, vacuum blood collection tubes, 96-well plates (microplates) and blood bags, in PP / PC / PPCO.

If the equipment misbehaves,Need technical support?

Send us the model, serial number and symptoms, and an engineer will diagnose the problem and propose a solution.

After-sales hotline021-69120292